Quickly determine the health and status of your storage product.

OpenSeaChest is a collection of comprehensive, easy-to-use command lineĭiagnostic tools and programming libraries for storage devices that help you Welcome to the openSeaChest open source project! There is no interpretation of the failure codes as they do not indicate a type of failure, just that the drive has failed to complete the diagnostic successfully.OpenSeaChest Cross platform utilities useful for performing various operations on SATA, SAS, NVMe, and USB storage devices Copyright (c) 2014-2022 Seagate Technology LLC and/or its Affiliates, All Rights Reserved

If the drive continues to report a failure on the USB or Firewire port then refer the warranty services page to determine if the drive is within the warranty period and start the return process.įreeAgent Pro drives can give false diagnostic failures when tested using the FreeAgent Tools and connected via the eSATA interface. If you are testing a drive on MacOS then Firewire and USB tests should be reliable, but eSATA errors should be retested on FireWire or USB. If the drive continues to report a failure on the USB port then see the warranty services page to determine if the drive is within the warranty period and start the return process. Some eSATA and Firewire ports can block the diagnostic test and report a false failure. If you are testing a drive in a Windows based computer, be sure the drive is connected to the system via USB. If the suggestion is to exchange the drive, please see the warranty services page to determine if the drive is within the warranty period and start the return process. SeaTools will often provide suggestions based on the type of failure diagnostic during testing, follow those suggestions. If that software has produced a diagnostic code, see the steps below. Seagate Manager, Maxtor Manager, OneTouch Manager, and SeaTools have diagnostic software built into the program that can test the functionally of the drive. Seagate and Maxtor Manager and SeaTools have diagnostic software built into the program that can test the functionally of the drive.

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